Answers to Questions Posed to Milwaukee Regarding RFQ
The attached document contains the answers to a
number of questions submitted
by RFQ recipients. These answers are being provided to all recipients of the RFQ,
whether an individual company or an industry organization facilitating the distribution
of the RFQ.
Additional questions should be directed to Michelle Nate at the Milwaukee
Water Works as specified in the RFQ. Please keep in mind that this is the RFQ
phase of the project and companies are expected to submit their qualifications
as a viable contract manager to handle the tasks outlined in the RFQ.
Detailed information relative to the yet to be issued RFP will not be released
until the RFP is issued. Additionally, those selected to receive the RFP will
be required to sign a confidentiality agreement prior to receiving the RFP.
March 31, 1999
SUBJECT: Milwaukee Water Works RFQ for Commercial Services Contract
Dear RFQ Recipient:
The following information has been requested and is being provided to all respondents:
A list of the positions currently assigned to the functions offered for contract management:
Utility Services Liaison 1 position, management
Water Customer Service Supervisor 1 position, management
Customer Service Representative III 10 full time positions, 2 part-time positions union
Water Billing Services Manager 1 position, management
Program Assistant I 1 position, union
Office Assistant II 2 positions, union
Chief Teller-Water - 1 position, management
Delinquent Accounts Supervisor 1 position, management
Water Revenue Collector 2 positions, union
Meter Reader Commercial 3 positions, union
Accounting Assistant III 2 positions, union
Accounting Assistant II 2 positions, union
Meter Reader Supervisor 1 position, management
Water Meter Investigator 4 positions, union
Meter Reader Residential 11 positions, union
6 management positions
39 union positions
The meter repair function is not part of the scope of the RFQ.
39 positions are affiliated with a union. AFSCME Local D.C. 48 represents all union positions in these areas.
The MUPS system is a client-server application, however, no distributed processing is occurring.
The Milwaukee Water Works does not seek to continue ownership of the billing system hardware/software to be used under a contract management scenario. The successful contractor would have responsibility for Y2K compliance.
The meter reading system is currently undergoing an upgrade to radio read technology. Anticipated completion is year end 1999.
Additional documentation on existing equipment/systems will be made available at the RFP stage of the process.
No extension of the April 12 submission date is anticipated. Please provide three copies of your response. Thank you for your interest.
Water Business Manager
Milwaukee Water Works